Communications

Communication is an important element for any enterprise. And we place much importance on the same to enhance our user-experience. It is also a tool whereby you build better relationships with potential consumers and gain their trust in your enterprise.

Message Centre

An interactive tool for individuals who are interested in joining or enquiring about your institution
They can drop a message regarding their queries and receive automated replies wherever possible.
They can drop a message regarding their queries and receive automated replies wherever possible.
Enhances the chances of engagement furthering belongingness.

Feedback

Communication is never a complete process unless there is feedback involved
Here, we lay down a simplified and paperless feedback compilation system for your institution
Aids you in securely saving the data for future reference and also makes it easier to evaluate it.
The feedback section maybe divided into categories and subcategories as requested.
Helps you to reflect upon demerits, if any, and to improve upon them.

Ticketing System

To improve our portal and to enhance our user experience, eGenius also provides for a ticketing system
A tool whereby users can report bugs hampering the smooth-functioning of the portal.
Can also report any other technical glitches, if involved.
Helpful to improvise